How hard is it to cancel Zigpoll?

Zigpoll is a Shopify-billed app whose own Terms & Policies govern cancellation. A monthly customer may terminate by cancelling via the Settings page on the Dashboard, or either party may give written notice of non-renewal at least one month before the end of the current Subscription Term. All fees are stated to be non-refundable except in limited warranty, service-level, and indemnification scenarios, where a pro-rated refund of pre-paid fees for the terminated portion is the sole remedy. If a trial customer does not enter a paid term, access ends at the end of the trial. Following termination the customer loses access to its data and Zigpoll may delete stored data; users may also request erasure or export of personal information by email.

How to cancel Zigpoll

• Channels: online (self-serve), email
• Official cancellation page: https://www.zigpoll.com/terms-and-policies
• Pause/freeze: not offered. No pause/freeze option documented; plan can be cancelled or downgraded but not paused.
• Refund policy: https://www.zigpoll.com/terms-and-policies
• Account/data deletion: On termination the customer loses access to Customer Data and Zigpoll may delete stored data at any time. Users can request to access, rectify, erase, restrict or export personal information at any time by emailing Zigpoll. https://www.zigpoll.com/terms-and-policies

Evidence

• Zigpoll Terms & Policies (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Zigpoll — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/zigpoll (CC BY-SA 4.0).

See Zigpoll in the full index -> · How we score · Open data

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