Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Zed's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

67/ 100 · C

Software / SaaS · US

How hard is it to cancel Zed?

Zed scores 67/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-10 · Documented-Policy tier · grade C

Zed Pro and Business subscriptions can be cancelled online via the account page at zed.dev/account, or by emailing [email protected]. Cancellation must be received before the renewal date to avoid being charged for the next period; the subscription remains active through the end of the paid billing cycle. All fees are non-refundable except as required by law, with one exception: if Zed materially modifies its Terms and a customer disagrees and discontinues use, a pro-rated refund of prepaid fees will be issued. No advance notice period is required beyond cancelling before the next renewal date. Free trial converts automatically to the Free plan at trial end — no cancellation needed.

How to cancel Zed

  • Channels: online (self-serve), email
  • Official cancellation page: https://zed.dev/terms
  • Pause/freeze: not offered. No pause or freeze option is mentioned in Zed's Terms of Service or pricing documentation.
  • Account/data deletion: Upon termination for non-payment, Zed reserves the right to delete the account and any associated Customer Data. No explicit self-serve account/data deletion flow is documented publicly. For data deletion requests, contact [email protected].

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Zed — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/zed (CC BY-SA 4.0).

See Zed in the full index -> · How we score · Open data