Video streaming · CH
How hard is it to cancel Zattoo?
Zattoo scores 80/100 (grade B) for how clearly it documents cancellation in the CH, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app.
For subscriptions booked directly with Zattoo, users cancel self-serve under Settings > Manage my account > Subscriptions > Manage Subscription > Cancel subscription. Automatic renewal can be deactivated up to 48 hours before expiry. The subscription stops at the end of the current billing cycle.
How to cancel Zattoo
- Channels: online (self-serve), in-app
- Official cancellation page: https://zattoo.com/en/terms
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Subscription cancellation - Zattoo Support
- Automatic renewal - Zattoo Support
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Zattoo, Cancellation Friction Index (CH).” CES-1.1. https://www.cancelatlas.com/c/zattoo-ch (CC BY-SA 4.0).
See Zattoo in the full index -> · How we score · Open data
Earned it? Show your grade
Zattoo grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/zattoo-ch"><img src="https://www.cancelatlas.com/share/badges/zattoo-ch.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>