Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly You.com's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

81/ 100 · B

AI tools · US

How hard is it to cancel You.com?

You.com scores 81/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

YouPro subscribers can cancel online via Settings > Subscription ('Manage Your Subscriptions' button) or by emailing [email protected]; those who subscribed via Apple App Store or Google Play must cancel through those platforms. Cancellation must be completed at least 24 hours before the renewal date to avoid being charged for the next billing cycle. No refund is issued for the unused portion of the current billing period — access continues until the end of the paid period. All payments are non-refundable except if You.com terminates the service, in which case a pro-rata refund applies.

How to cancel You.com

  • Channels: online (self-serve), email, in-app
  • Official cancellation page: https://you.com/support/how-do-i-manage-my-pro-subscription
  • Pause/freeze: not offered. No pause or freeze option is mentioned in any official You.com support documentation.
  • Account/data deletion: To delete your account and all associated data, email [email protected] with your account email and a deletion request. Account deletion immediately revokes all API keys and cancels any active subscriptions. https://you.com/support/contact-us

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “You.com — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/you-com (CC BY-SA 4.0).

See You.com in the full index -> · How we score · Open data

Earned it? Show your grade

You.com grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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