How hard is it to cancel Yazio?

Yazio PRO subscriptions must be cancelled through the same platform used to purchase: web subscribers cancel at yazio.com/app/account or by emailing [email protected]; iOS subscribers must cancel via Apple App Store settings; Android subscribers must cancel via Google Play Store. Cancellation stops auto-renewal at the end of the current billing period but does not trigger a refund, except that web-purchased subscriptions carry a statutory 14-day right of withdrawal under German law. No pause or freeze option is available. Yazio does not offer a dedicated FTC-compliant simple cancellation mechanism for US subscribers — the process mirrors EU consumer rules.

How to cancel Yazio

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.yazio.com/hc/en-us/articles/115005660409-How-do-I-cancel-my-PRO-subscription
• Pause/freeze: not offered. Yazio does not offer a pause or freeze option for PRO subscriptions. Users who want to take a break must cancel and re-subscribe later.
• Refund policy: https://help.yazio.com/hc/en-us/articles/360000753485-How-do-I-request-a-refund-for-my-PRO-subscription
• Account/data deletion: Users can delete their account in-app (Profile → Settings → Account → Delete Account), which permanently removes email, name, profile picture, and third-party provider links. Users may also contact [email protected] to exercise GDPR erasure rights. https://help.yazio.com/hc/en-us/articles/202371931-How-do-I-delete-my-user-account

Evidence

• {'title': 'How do I cancel my PRO subscription? – Yazio Help Center (accessed 2026-06-06)', 'url': 'https://help.yazio.com/hc/en-us/articles/115005660409-How-do-I-cancel-my-PRO-subscription'}
• {'title': 'How do I request a refund for my PRO subscription? – Yazio Help Center (accessed 2026-06-06)', 'url': 'https://help.yazio.com/hc/en-us/articles/360000753485-How-do-I-request-a-refund-for-my-PRO-subscription'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Yazio — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/yazio-us (CC BY-SA 4.0).

See Yazio in the full index -> · How we score · Open data

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