How hard is it to cancel Yazio?

Yazio PRO subscriptions must be cancelled through the same platform used to purchase: web subscribers cancel at yazio.com/app/account or by emailing [email protected]; iOS subscribers must cancel via Apple App Store settings; Android subscribers must cancel via Google Play Store. Cancellation stops auto-renewal at the end of the current billing period but does not trigger a refund, except that web-purchased subscriptions carry a statutory 14-day right of withdrawal under German law. No pause or freeze option is available. Yazio does not offer a dedicated FTC-compliant simple cancellation mechanism for US subscribers, the process mirrors EU consumer rules.

How to cancel Yazio

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.yazio.com/hc/en-us/articles/115005660409-How-do-I-cancel-my-PRO-subscription
• Pause/freeze: not offered. Yazio does not offer a pause or freeze option for PRO subscriptions. Users who want to take a break must cancel and re-subscribe later.
• Refund policy: https://help.yazio.com/hc/en-us/articles/360000753485-How-do-I-request-a-refund-for-my-PRO-subscription
• Account/data deletion: Users can delete their account in-app (Profile → Settings → Account → Delete Account), which permanently removes email, name, profile picture, and third-party provider links. Users may also contact [email protected] to exercise GDPR erasure rights. https://help.yazio.com/hc/en-us/articles/202371931-How-do-I-delete-my-user-account

Evidence

• How do I cancel my PRO subscription? – Yazio Help Center (accessed 2026-06-06)
• How do I request a refund for my PRO subscription? – Yazio Help Center (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Yazio, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/yazio-us (CC BY-SA 4.0).

See Yazio in the full index -> · How we score · Open data

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