Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Wysa's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

70/ 100 · B

Mental health · US

How hard is it to cancel Wysa?

Wysa scores 70/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via app-store.

Last reviewed 2026-06-17 · Documented-Policy tier · grade B

Wysa cannot cancel subscriptions directly; they are managed through Google Play or the Apple App Store (or PayPal automatic payments), and the FAQ directs users to those stores. Cancellation must be done at least 24 hours before a trial ends.

How to cancel Wysa

  • Channels: app-store
  • Official cancellation page: https://www.wysa.com/faq
  • Pause/freeze: not offered. No pause documented; subscriptions are managed and cancelled through Apple App Store or Google Play.
  • Refund policy: https://www.wysa.com/faq
  • Account/data deletion: Users can use the in-app Reset my data option to delete submitted data, or email [email protected] to delete data from the server; deleted data cannot be restored. https://legal.wysa.io/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Wysa — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/wysa (CC BY-SA 4.0).

See Wysa in the full index -> · How we score · Open data

Earned it? Show your grade

Wysa grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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