How hard is it to cancel Woop?

Woop (New Zealand meal-kit service) has no contract and lets customers cancel, pause, switch plans or skip deliveries from their account at any time before the midnight-Monday cut-off; cancellations cannot be processed for already-confirmed deliveries. Pausing for a set period or indefinitely is offered as an alternative.

How to cancel Woop

• Channels: online (self-serve)
• Official cancellation page: https://help.woop.co.nz/en/how-to-cancel
• Pause/freeze: available — Subscription can be paused for a set period or indefinitely with one week's notice, instead of cancelling.
• Account/data deletion:

Evidence

• How do I cancel my account? – Woop
• Cancellations – Woop Support & FAQ
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Woop — Cancellation Friction Index (NZ).” CES-1.1. https://www.cancelatlas.com/c/woop-nz (CC BY-SA 4.0).

See Woop in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/woop-nz"><img src="https://www.cancelatlas.com/share/badges/woop-nz.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>