Food delivery memberships · DE
How hard is it to cancel Wolt+?
Wolt+ scores 85/100 (grade A) for how clearly it documents cancellation in the DE — among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve), email.
Wolt+ is a monthly/annual auto-renewing membership (zero delivery fees above thresholds, reduced service fees, retail discounts). Members self-serve cancel any time before the renewal date in the 'manage membership' tab of their Wolt profile. Monthly and yearly subscription fees are non-refundable and non-transferable for mid-cycle cancellation, but access continues to the end of the paid cycle. Trial users who cancel within the first 48 hours of their first paid period may get a full refund by emailing support, and EU consumers retain a 14-day withdrawal right. No pause feature is documented.
How to cancel Wolt+
- Channels: online (self-serve), email
- Official cancellation page: https://explore.wolt.com/en/svk/woltplus-terms
- Pause/freeze: not offered. No pause documented; benefits last until end of paid cycle after cancellation.
- Refund policy: https://explore.wolt.com/en/svk/woltplus-terms
- Account/data deletion: Membership terms do not address data deletion; covered by Wolt's general privacy policy. https://explore.wolt.com/en/deu/terms
Evidence
- Wolt+ Subscription Terms and Conditions (accessed 2026-06-16)
- Wolt+ Germany (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Wolt+ — Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/wolt-plus-eu (CC BY-SA 4.0).
See Wolt+ in the full index -> · How we score · Open data
Earned it? Show your grade
Wolt+ grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/wolt-plus-eu"><img src="https://www.cancelatlas.com/share/badges/wolt-plus-eu.svg" alt="Cancel Atlas — Grade A" width="232" height="52"></a>