How hard is it to cancel Wizz Air MultiPass?

Wizz Air MultiPass is a 12-month subscription that cannot be cancelled mid-term except within the first 14 calendar days of registration (full refund if no flight tokens have been used). To cancel auto-renewal for the next period, subscribers must submit a written cancellation declaration via Wizz Air's online compliments-and-complaints form before the current subscription period ends. There is no self-serve cancel button in the account portal or app; cancellation requires submitting a form through the complaints channel. A 14-day email reminder is sent before the mandatory period ends to allow subscribers to act before auto-renewal.

How to cancel Wizz Air MultiPass

• Channels: online (self-serve), email
• Official cancellation page: https://www.wizzair.com/en-gb/information-and-services/memberships/wizz-multipass
• Pause/freeze: not offered. No pause option is documented in Wizz Air MultiPass terms or help pages.
• Account/data deletion: Users can exercise GDPR erasure rights via the Data Subject Rights portal. Wizz Air Hungary Ltd. processes erasure requests; note that account deletion may prevent further use of services. https://www.wizzair.com/en-gb/information-and-services/about-us/data-subject-rights

Evidence

• {'title': 'WIZZ MultiPass — Fly More, Save More | Wizz Air (accessed 2026-06-06)', 'url': 'https://www.wizzair.com/en-gb/information-and-services/memberships/wizz-multipass'}
• {'title': 'WIZZ MultiPass — Terms and Conditions (all countries) (accessed 2026-06-06)', 'url': 'https://multipass.wizzair.com/multipass-terms-all.pdf'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Wizz Air MultiPass — Cancellation Friction Index (HU).” CES-1.1. https://www.cancelatlas.com/c/wizz-air-multipass-hu (CC BY-SA 4.0).

See Wizz Air MultiPass in the full index -> · How we score · Open data