Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Willow TV's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

61/ 100 · C

Streaming · US

How hard is it to cancel Willow TV?

Willow TV scores 61/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Willow TV offers monthly ($9.99) and annual ($79.99) subscriptions that auto-renew unless cancelled at least 24 hours before the renewal date. Direct subscribers can cancel online via Account Settings ("Cancel Recurring Billing"), through the relevant app store (iOS/Android), or by emailing [email protected]; those who subscribed via third-party providers (Sling, Dish, etc.) must cancel through that provider. A refund is available only if cancelled within 24 hours of a monthly purchase or 48 hours of an annual purchase and no content has been watched; otherwise subscription fees are non-refundable.

How to cancel Willow TV

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://www.willow.tv/termsofuse
  • Pause/freeze: not offered. No pause option is available. If you need to stop your subscription temporarily, you must cancel and re-subscribe from scratch.
  • Account/data deletion: No dedicated public data-deletion request page has been found. Users must contact [email protected] or refer to willow.tv/privacypolicy for CCPA or other data-subject requests.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Willow TV — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/willow-tv-us (CC BY-SA 4.0).

See Willow TV in the full index -> · How we score · Open data