Pet subscriptions · US
How hard is it to cancel Wild Earth?
Wild Earth scores 76/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Wild Earth subscriptions can be cancelled at any time via a self-serve online flow: log in, click Manage Subscriptions, select the subscription, choose Cancel, provide a reason, and confirm. No advance notice period is required and there is no cancellation fee. Subscribers can also skip or delay individual shipments at any time from the same account portal. Refunds are governed by a separate Happiness Guarantee: for first purchases only, customers may request a refund within 30 days of receiving their order if their pet does not enjoy the product (limited to one bag/jar/unit per product type); general returns of unopened items are accepted within 45 days but return shipping and processing fees are deducted from the refund.
How to cancel Wild Earth
- Channels: online (self-serve)
- Official cancellation page: https://wildearth.com/pages/subscribe-save
- Pause/freeze: available — Subscribers can skip or delay individual orders at any time directly from their account dashboard without cancelling. Full pause functionality is available through the Manage Subscriptions portal.
- Refund policy: https://wildearth.com/policies/refund-policy
- Account/data deletion: Users can request deletion of personal data by contacting Wild Earth via email ([email protected]), phone (833-945-3738), mail to 1385 Ninth Street, Berkeley CA 94710 (Attn: Privacy Compliance Officer), or text (888-912-7719). Order information is retained until a deletion request is made. https://wildearth.com/policies/privacy-policy
Evidence
- {'title': 'Subscribe Save – Wild Earth (accessed 2026-06-06)', 'url': 'https://wildearth.com/pages/subscribe-save'}
- {'title': 'Refund policy – Wild Earth (accessed 2026-06-06)', 'url': 'https://wildearth.com/policies/refund-policy'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Wild Earth — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/wild-earth (CC BY-SA 4.0).
See Wild Earth in the full index -> · How we score · Open data
Earned it? Show your grade
Wild Earth grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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