Streaming · SG
How hard is it to cancel WeTV?
WeTV scores 75/100 (grade B) for how clearly it documents cancellation in the SG — a clearly documented cancellation policy. Cancellation is available via app-store.
WeTV VIP members can cancel auto-renewal at any time, but must do so at least 24 hours before the start of the next renewal period to avoid being billed. Cancellation is performed through the payment method used: iOS via Settings > Apple ID > Subscriptions > WeTV > unsubscribe, and Android via Google Play account > Subscriptions > WeTV > Manage > Unsubscribe. Payments are non-refundable and WeTV does not issue partial refunds or credits for mid-cycle termination; after unsubscribing the user keeps access until the end of the current billing cycle. The published subscription help page details the per-store cancellation steps and the 24-hour notice window. Because cancellation is app-store-only with no in-account self-serve cancel, the cancel_url score is lower.
How to cancel WeTV
- Channels: app-store
- Official cancellation page: https://static.wetvinfo.com/static/policyview/web/terms_en.html
- Pause/freeze: not offered. No subscription pause is documented; users unsubscribe and retain VIP access until the end of the billing cycle, with no partial refunds or credits.
- Refund policy: https://static.wetvinfo.com/static/policyview/web/terms_en.html
- Account/data deletion: WeTV's Privacy Policy / account settings govern personal-data handling and deletion; payment-platform auto-renewal must be cancelled separately before closing the account. https://static.wetvinfo.com/static/policyview/web/terms_en.html
Evidence
- WeTV Terms and Conditions - subscription, 24-hour notice and non-refund (accessed 2026-06-16)
- WeTV subscription / auto-renewal cancellation help (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “WeTV — Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/wetv (CC BY-SA 4.0).
See WeTV in the full index -> · How we score · Open data
Earned it? Show your grade
WeTV grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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