Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Webull's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

60/ 100 · C

Personal finance & fintech · US

How hard is it to cancel Webull?

Webull scores 60/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Webull Premium ($3.99/mo or $40/yr) can be cancelled anytime via the mobile app (Menu > Webull Premium > Subscription Management) or desktop (Account > Premium > Cancel button). Access continues until the end of the current billing cycle with no refund issued for the remaining period. Market data/quotes add-ons (NBBO, Nasdaq TotalView, etc.) must be cancelled through the original payment platform, Apple App Store, Google Play, or PayPal, not directly through Webull. No notice period is required, but no explicit refund policy is disclosed for either subscription type.

How to cancel Webull

  • Channels: online (self-serve), in-app
  • Official cancellation page: https://www.webull.com/help/faq/11064-Subscription-and-Fees
  • Pause/freeze: not offered. No pause or freeze option is documented for Webull Premium or market data subscriptions.
  • Account/data deletion: After closing an account, users must separately delete their login credentials via Menu > Settings > Account & Security > Delete Account (app) or the equivalent path on Lite mode. This fully removes the user profile and unsubscribes from all communications. https://www.webull.com/help/faq/125-Close-Your-Account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Webull, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/webull (CC BY-SA 4.0).

See Webull in the full index -> · How we score · Open data