How hard is it to cancel Wealthsimple?

Wealthsimple Core clients cancel a paid subscription (such as a paid USD account or the Premium plan) from the app under Settings, with the subscription remaining active until the end of the billing cycle; accounts are closed via app Account Settings after selling or transferring holdings, or via support chat.

How to cancel Wealthsimple

• Channels: in-app, online (self-serve), live chat
• Official cancellation page: https://help.wealthsimple.com/hc/en-ca/sections/4415541107739-Subscriptions
• Pause/freeze: not offered.
• Account/data deletion:

Evidence

• Subscriptions - Help Centre - Wealthsimple
• Close an account - Help Centre - Wealthsimple
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Wealthsimple — Cancellation Friction Index (CA).” CES-1.1. https://www.cancelatlas.com/c/wealthsimple-ca (CC BY-SA 4.0).

See Wealthsimple in the full index -> · How we score · Open data

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