Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly WazirX's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

52/ 100 · D

Personal finance & fintech · IN

How hard is it to cancel WazirX?

WazirX scores 52/100 (grade D) for how clearly it documents cancellation in the IN, a poorly documented cancellation policy. Cancellation is available via in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

WazirX ZERO is a monthly subscription at ₹99 plus taxes that renews automatically. To cancel, users must open the WazirX app, navigate to Settings → WazirX ZERO → Switch to Pay Per Trade, and confirm with 2FA and email verification. If cancelled mid-cycle, the zero-fee benefits continue until the active billing period ends, after which standard per-trade fees apply. No refund policy for the subscription fee is disclosed in the official documentation.

How to cancel WazirX

  • Channels: in-app
  • Official cancellation page: https://support.wazirx.com/hc/en-us/articles/10078062837658-How-to-Switch-to-Pay-Per-Trade-in-WazirX
  • Pause/freeze: not offered. WazirX ZERO explicitly states it cannot be paused. Users must switch to the standard Pay Per Trade option to stop recurring charges.
  • Account/data deletion: Account closure (and implicit data deletion subject to legal retention requirements) can be requested via the app: Account Settings → Account Security → Close My Account, or via the support request portal. Account data is retained as per legal/regulatory requirements even after closure. https://support.wazirx.com/hc/en-us/requests/new

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “WazirX, Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/wazirx-in (CC BY-SA 4.0).

See WazirX in the full index -> · How we score · Open data