How hard is it to cancel Wavve?

Wavve subscriptions can be cancelled self-serve online (PC: MY > 이용권 > 자동결제 해지) or via the mobile app (MY > 나의 이용권 > 자동결제 해지); phone (1599-3709) and a 1:1 inquiry form are also available. Cancellation stops auto-renewal from the next billing date, and the paid period remains accessible until it expires — there is no immediate termination. A full refund (청약 철회) is available within 7 days of purchase if no content has been viewed; after use, refunds are calculated on a prorated daily basis with a 10% administrative fee deducted for user-initiated refunds, and the company must issue the refund within 3 business days via the original payment method. Telecom-bundled subscriptions (SKT, KT, LG) must be cancelled through the respective carrier.

How to cancel Wavve

• Channels: online (self-serve), in-app, phone, email
• Official cancellation page: https://member.wavve.com/signup/terms?category=payment
• Pause/freeze: not offered. No pause or freeze option is documented in Wavve's official terms or FAQ.
• Account/data deletion: Members can withdraw and delete their account via MY > 정보수정 (Edit Info) > 회원탈퇴 (Withdraw) on the website or app, or by submitting a 1:1 inquiry. Upon withdrawal, all personal data is handled per the privacy policy, and all remaining passes, purchased content, coupons, and coins are forfeited. https://member.wavve.com/customer/qna/ask

Evidence

• {'title': 'Wavve 유료서비스 이용약관 (Payment Terms of Service) (accessed 2026-06-06)', 'url': 'https://member.wavve.com/signup/terms?category=payment'}
• {'title': 'Wavve 고객센터 FAQ (Customer Service FAQ) (accessed 2026-06-06)', 'url': 'https://m.wavve.com/customer/faq'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Wavve — Cancellation Friction Index (KR).” CES-1.1. https://www.cancelatlas.com/c/wavve-kr (CC BY-SA 4.0).

See Wavve in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/wavve-kr"><img src="https://www.cancelatlas.com/share/badges/wavve-kr.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>