How hard is it to cancel Wavve?

Wavve subscriptions can be cancelled self-serve online (PC: MY > 이용권 > 자동결제 해지) or via the mobile app (MY > 나의 이용권 > 자동결제 해지); phone (1599-3709) and a 1:1 inquiry form are also available. Cancellation stops auto-renewal from the next billing date, and the paid period remains accessible until it expires, there is no immediate termination. A full refund (청약 철회) is available within 7 days of purchase if no content has been viewed; after use, refunds are calculated on a prorated daily basis with a 10% administrative fee deducted for user-initiated refunds, and the company must issue the refund within 3 business days via the original payment method. Telecom-bundled subscriptions (SKT, KT, LG) must be cancelled through the respective carrier.

How to cancel Wavve

• Channels: online (self-serve), in-app, phone, email
• Official cancellation page: https://member.wavve.com/signup/terms?category=payment
• Pause/freeze: not offered. No pause or freeze option is documented in Wavve's official terms or FAQ.
• Account/data deletion: Members can withdraw and delete their account via MY > 정보수정 (Edit Info) > 회원탈퇴 (Withdraw) on the website or app, or by submitting a 1:1 inquiry. Upon withdrawal, all personal data is handled per the privacy policy, and all remaining passes, purchased content, coupons, and coins are forfeited. https://member.wavve.com/customer/qna/ask

Evidence

• Wavve 유료서비스 이용약관 (Payment Terms of Service) (accessed 2026-06-06)
• Wavve 고객센터 FAQ (Customer Service FAQ) (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Wavve, Cancellation Friction Index (KR).” CES-1.1. https://www.cancelatlas.com/c/wavve-kr (CC BY-SA 4.0).

See Wavve in the full index -> · How we score · Open data

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