How hard is it to cancel Waking Up?

Waking Up subscriptions can be cancelled self-serve via the app (iOS App Store or Google Play subscription management) or through the web account settings under More > Account Settings > Subscriptions. Cancellation takes effect at the end of the current billing period with continued access until then. Refunds can be requested by emailing [email protected] with 'Refund Request' in the subject; the company advertises a no-questions-asked full refund policy, and the Terms of Service also provide for pro-rated refunds upon formal written termination notice sent to [email protected]. Account deletion (separate from cancellation) is self-serve in account settings and permanently erases all activity data.

How to cancel Waking Up

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://help.wakingup.com/article/53-how-do-i-cancel-my-subscription
• Pause/freeze: not offered. Waking Up does not offer subscription pausing. The official help article states: 'Waking Up doesn't have that ability at this time.' Users who want to stop temporarily must cancel.
• Refund policy: https://help.wakingup.com/article/106-how-do-i-request-a-refund
• Account/data deletion: Account deletion is available in Account Settings under 'Delete Account'. Deletion permanently removes all user data including mindful minutes, session count, days practiced, audio progress history, and saved content. Deletion is irreversible and distinct from subscription cancellation. https://help.wakingup.com/article/327-how-do-i-delete-my-account

Evidence

• {'title': 'How do I cancel my subscription? - Help | Waking Up (accessed 2026-06-05)', 'url': 'https://help.wakingup.com/article/53-how-do-i-cancel-my-subscription'}
• {'title': 'How do I request a refund? - Help | Waking Up (accessed 2026-06-05)', 'url': 'https://help.wakingup.com/article/106-how-do-i-request-a-refund'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Waking Up — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/waking-up (CC BY-SA 4.0).

See Waking Up in the full index -> · How we score · Open data

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