Documented-Policy tier only. This score rates how clearly Vidgo's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

69/ 100 · C

Streaming · US

How hard is it to cancel Vidgo?

Vidgo scores 69/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Vidgo subscribers can cancel online at any time by logging into their account at vidgo.com and clicking 'cancel subscription'; auto-pay is disabled and service continues through the end of the billing cycle. Subscribers who signed up through a third-party platform such as Roku must cancel through that platform's subscription management. No refunds are issued for partial months; however, cancellations within the first three days of service incur no charge. Phone support is also available at 800-741-6727 during business hours.

How to cancel Vidgo

  • Channels: online (self-serve), phone
  • Official cancellation page: https://support.vidgo.com/kb/faq.php?id=1
  • Pause/freeze: not offered. No pause or suspend option is offered; customers must cancel and resubscribe.
  • Account/data deletion: Users may request deletion of personal data under the Right to Erasure by emailing [email protected]. https://www.vidgo.com/privacy/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Vidgo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/vidgo (CC BY-SA 4.0).

See Vidgo in the full index -> · How we score · Open data