Streaming · US
How hard is it to cancel Vidgo?
Vidgo scores 69/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone.
Vidgo subscribers can cancel online at any time by logging into their account at vidgo.com and clicking 'cancel subscription'; auto-pay is disabled and service continues through the end of the billing cycle. Subscribers who signed up through a third-party platform such as Roku must cancel through that platform's subscription management. No refunds are issued for partial months; however, cancellations within the first three days of service incur no charge. Phone support is also available at 800-741-6727 during business hours.
How to cancel Vidgo
- Channels: online (self-serve), phone
- Official cancellation page: https://support.vidgo.com/kb/faq.php?id=1
- Pause/freeze: not offered. No pause or suspend option is offered; customers must cancel and resubscribe.
- Account/data deletion: Users may request deletion of personal data under the Right to Erasure by emailing [email protected]. https://www.vidgo.com/privacy/
Evidence
- {'title': 'How do I cancel my service? - Vidgo Support (accessed 2026-06-06)', 'url': 'https://support.vidgo.com/kb/faq.php?id=1'}
- {'title': 'FAQs - Frequently Asked Questions - Vidgo.com (accessed 2026-06-06)', 'url': 'https://www.vidgo.com/faq/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Vidgo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/vidgo (CC BY-SA 4.0).