How hard is it to cancel VASA Fitness?

VASA Fitness memberships can be cancelled via the mobile app, the online help center, email, phone, or certified mail, with a 30-day notice period required. A $25 cancellation fee applies if a member cancels within the first 6 months (waived for Corporate Wellness employer-subsidized memberships). VASA does not issue refunds for unused membership time, and any payments scheduled to draft during the 30-day notice window remain due. Members also have a 3-business-day grace period after signing to cancel without any penalty.

How to cancel VASA Fitness

• Channels: online (self-serve), in-app, phone, postal mail, email
• Official cancellation page: https://vasafitness.com/rules-regulations/
• Pause/freeze: available — Members can freeze their membership for up to 90 days via the VASA app, the help center, or by emailing [email protected]. A $15 fee applies per freeze request. Billing resumes automatically after 90 days or when the member activates the membership early. Freezes can be used multiple times, each incurring the $15 fee.
• Account/data deletion: Data deletion rights are explicitly extended to Colorado and Utah residents. Requests can be submitted by mail to VASA Fitness, 1259 South 800 East, Orem UT 84097, Attn: Privacy Concern, or by email to [email protected]. No online deletion form is available. https://vasafitness.com/privacy/

Evidence

• {'title': 'Rules & Regulations - VASA Fitness (accessed 2026-06-06)', 'url': 'https://vasafitness.com/rules-regulations/'}
• {'title': 'Membership Cancellation – VASA FITNESS (accessed 2026-06-06)', 'url': 'https://vasafitnesssupport.zendesk.com/hc/en-us/articles/360011231953-Membership-Cancellation'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “VASA Fitness — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/vasa-fitness-us (CC BY-SA 4.0).

See VASA Fitness in the full index -> · How we score · Open data