How hard is it to cancel Ubisoft+?

Ubisoft+ can be cancelled online via the My Subscription page at store.ubi.com (select Cancel Membership and confirm); subscriptions purchased through third-party platforms (PlayStation, Xbox) must be cancelled through that platform. Cancellation takes effect at the end of the current billing period, with full access retained until then. The subscription is explicitly non-refundable and non-transferable unless required by applicable law, with no pro-rata refund for the remaining period. There is no user-initiated pause feature; suspension only occurs due to failed payment processing.

How to cancel Ubisoft+

• Channels: online (self-serve), in-app
• Official cancellation page: https://www.ubisoft.com/en-us/help/purchases-and-rewards/article/cancelling-your-ubisoft-subscription/000065286
• Pause/freeze: not offered. No user-initiated pause or freeze option is documented; subscription suspensions only occur when Ubisoft cannot process payment.
• Account/data deletion: Users can close their Ubisoft account via account settings; personal data is retained for the life of the account and archived during applicable statutory limitation periods after closure. A dedicated Privacy Center at account.ubisoft.com allows users to submit data access, correction, deletion, or portability requests. https://www.ubisoft.com/en-us/help/account/article/closing-your-ubisoft-account/000080720

Evidence

• {'title': 'Cancelling your Ubisoft+ subscription | Ubisoft Help (accessed 2026-06-05)', 'url': 'https://www.ubisoft.com/en-us/help/purchases-and-rewards/article/cancelling-your-ubisoft-subscription/000065286'}
• {'title': 'Ubisoft+ Subscription Terms (accessed 2026-06-05)', 'url': 'https://www.ubisoft.com/legal/documents/ubisoftplusterms/en-US'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Ubisoft+ — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/ubisoft-plus (CC BY-SA 4.0).

See Ubisoft+ in the full index -> · How we score · Open data

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