Personal finance & fintech · AR
How hard is it to cancel Uala?
Uala scores 68/100 (grade C) for how clearly it documents cancellation in the AR, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, phone, email.
Uala (Argentine fintech wallet/card) lets users close their account from the app via 'Mi cuenta' > 'Cerrar mi cuenta', or through the 0800 line, in-app chat and email at [email protected]; funds must be withdrawn and any negative balance settled before closure completes.
How to cancel Uala
- Channels: in-app, phone, email
- Official cancellation page: https://www.uala.com.ar/contacto
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Uala - Nuestros canales de contacto
- Uala - Preguntas frecuentes (MX)
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Uala, Cancellation Friction Index (AR).” CES-1.1. https://www.cancelatlas.com/c/uala-ar (CC BY-SA 4.0).