How hard is it to cancel TunnelBear?

Cancel online via the account Overview tab (credit card subscribers) or through Apple/Google Play for mobile app subscribers. Cancellation stops auto-renewal and access continues until the end of the current billing period with no proration. A 30-day money-back guarantee applies only to first-year annual plans purchased directly from tunnelbear.com; monthly plans, Teams plans, and app-store purchases are excluded, and all other amounts paid are non-refundable. TunnelBear sends a renewal reminder 30 days before the billing date.

How to cancel TunnelBear

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.tunnelbear.com/hc/en-us/articles/360007372431-How-do-I-cancel-my-subscription
• Pause/freeze: not offered. TunnelBear does not offer a pause or freeze option; cancellation ends auto-renewal and access continues until the end of the paid period.
• Account/data deletion: Users can delete their account via tunnelbear.com/account/remove; deletion is immediate but full removal from servers may take up to 30 days. Premium subscribers with remaining unlimited time cannot self-delete and must contact support. TunnelBear may retain data where legally required. https://www.tunnelbear.com/account/remove

Evidence

• {'title': 'How do I cancel my subscription? – TunnelBear (accessed 2026-06-05)', 'url': 'https://help.tunnelbear.com/hc/en-us/articles/360007372431-How-do-I-cancel-my-subscription'}
• {'title': 'Terms of Service That You Can Actually Understand – TunnelBear (accessed 2026-06-05)', 'url': 'https://www.tunnelbear.com/terms-of-service/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “TunnelBear — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tunnelbear (CC BY-SA 4.0).

See TunnelBear in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/tunnelbear"><img src="https://www.cancelatlas.com/share/badges/tunnelbear.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>