Documented-Policy tier only. This score rates how clearly TrustMRR's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

61/ 100 · C

SaaS marketplace · US

How hard is it to cancel TrustMRR?

TrustMRR scores 61/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-14 · Documented-Policy tier · grade C

TrustMRR (Marc Lou's verified-startup-revenue database/marketplace) is mostly one-time fees but does sell genuine recurring annual subscriptions ($199/yr Buyer Alerts; $199/yr Startup Signals Database), so it qualifies as a recurring product. Cancellation is self-serve through the standard Stripe customer portal ('You can cancel subscriptions, update payment methods, and download invoices from the Stripe customer portal'), reachable from the Dashboard Billing tab, with no notice period. Purchases are explicitly 'final and non-refundable' (benefits delivered instantly). There is no dedicated cancellation page, and the Terms disclose no governing law or operating entity.

How to cancel TrustMRR

  • Channels: online (self-serve)
  • Official cancellation page: https://trustmrr.com/terms
  • Pause/freeze: not offered. No pause documented. Recurring annual subscriptions are managed in the Stripe customer portal (cancel, update payment, download invoices).
  • Refund policy: https://trustmrr.com/terms
  • Account/data deletion: Not separately documented as a self-serve flow; governed by the Terms. https://trustmrr.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “TrustMRR — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/trustmrr (CC BY-SA 4.0).

See TrustMRR in the full index -> · How we score · Open data