Documented-Policy tier only. This score rates how clearly Trupanion's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

88/ 100 · A

Insurance · US

How hard is it to cancel Trupanion?

Trupanion scores 88/100 (grade A) for how clearly it documents cancellation in the US — among the most clearly documented cancellation policies we've scored. Cancellation is available via phone, postal mail, email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade A

Cancel by phone (888.733.2685), mail, or email; only the primary pet parent may cancel. Cancel within 30 days of the effective date with no paid claims for a full premium refund (enrollment fee non-refundable; not in New York); after 30 days unused premium is refunded pro rata.

How to cancel Trupanion

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Trupanion — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/trupanion (CC BY-SA 4.0).

See Trupanion in the full index -> · How we score · Open data

Earned it? Show your grade

Trupanion grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade A

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