How hard is it to cancel TrulyMadly?

TrulyMadly (Trulymadly Matchmakers, India) lets users cancel a subscription at any time. Purchases made directly are cancelled via the payment/account settings under the user's profile, while subscriptions bought through the Apple App Store or Google Play must be cancelled in that store. On cancellation, the user is not eligible for a prorated refund and there is no refund for unused days, but the subscription can be used until the end of the period last paid for. No documented pause option.

How to cancel TrulyMadly

• Channels: online (self-serve), in-app
• Official cancellation page: https://trulymadly.com/terms
• Pause/freeze: not offered. TrulyMadly documents no pause/freeze; cancelling stops renewal and access continues to the end of the paid period with no prorated refund.
• Refund policy: https://trulymadly.com/terms
• Account/data deletion: Cancelling a subscription is separate from deleting the account; direct purchases are cancelled in account/payment settings, and app-store purchases must be cancelled with Apple or Google. https://trulymadly.com/terms

Evidence

• Terms & Conditions - TrulyMadly (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “TrulyMadly — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/trulymadly-in (CC BY-SA 4.0).

See TrulyMadly in the full index -> · How we score · Open data