How hard is it to cancel Tresorit (tresorit.com)?

Fees auto-renew (monthly or annually, per the billing period chosen) unless the customer notifies Tresorit in advance that they want to cancel. On a normal downgrade or cancellation, no refunds or credits are provided. A separate 30-day termination right with a pro-rata refund of pre-payment applies only where Tresorit makes a material change to the terms. Cancellation is therefore advance-notice-based rather than a no-strings self-serve toggle. Swiss-based (Tresorit AG).

How to cancel Tresorit (tresorit.com)

• Channels: online (self-serve), email
• Official cancellation page: https://tresorit.com/legal/terms-of-service
• Pause/freeze: not offered. No pause/freeze documented; fees auto-renew monthly or annually unless you notify Tresorit in advance to cancel.
• Refund policy: https://tresorit.com/legal/terms-of-service
• Account/data deletion: Account/data handled per the privacy policy; encrypted content is zero-knowledge.

Evidence

• {'title': 'Tresorit | Terms of Service (accessed 2026-06-13)', 'url': 'https://tresorit.com/legal/terms-of-service'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Tresorit (tresorit.com) — Cancellation Friction Index (CH).” CES-1.1. https://www.cancelatlas.com/c/tresorit (CC BY-SA 4.0).

See Tresorit (tresorit.com) in the full index -> · How we score · Open data