How hard is it to cancel Toss Prime?

Toss Prime (a paid membership from Viva Republica's Toss app) can be cancelled any time in-app via the Toss Prime membership menu; benefits continue for the remaining paid period. A full refund is available if cancelled within roughly the first week and no benefits were used, otherwise no refund applies.

How to cancel Toss Prime

• Channels: in-app
• Official cancellation page: https://www.toss.im/
• Pause/freeze: not offered.
• Refund policy: https://support.toss.im/faq/278
• Account/data deletion: Toss account closure is separate from Toss Prime cancellation and handled via Toss app settings/customer support. https://support.toss.im/faq/278

Evidence

• Toss support: I want to cancel my Toss Prime membership
• Viva Republica (Toss)
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Toss Prime — Cancellation Friction Index (KR).” CES-1.1. https://www.cancelatlas.com/c/toss-prime-kr (CC BY-SA 4.0).

See Toss Prime in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/toss-prime-kr"><img src="https://www.cancelatlas.com/share/badges/toss-prime-kr.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>