How hard is it to cancel Toss Prime?

Toss Prime (a paid membership from Viva Republica's Toss app) can be cancelled any time in-app via the Toss Prime membership menu; benefits continue for the remaining paid period. A full refund is available if cancelled within roughly the first week and no benefits were used, otherwise no refund applies.

How to cancel Toss Prime

• Channels: in-app
• Official cancellation page: https://www.toss.im/
• Pause/freeze: not offered.
• Refund policy: https://support.toss.im/faq/278
• Account/data deletion: Toss account closure is separate from Toss Prime cancellation and handled via Toss app settings/customer support. https://support.toss.im/faq/278

Evidence

• Toss support: I want to cancel my Toss Prime membership
• Viva Republica (Toss)
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Toss Prime, Cancellation Friction Index (KR).” CES-1.1. https://www.cancelatlas.com/c/toss-prime-kr (CC BY-SA 4.0).

See Toss Prime in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/toss-prime-kr"><img src="https://www.cancelatlas.com/share/badges/toss-prime-kr.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>