AI tools · US
How hard is it to cancel Tome?
Tome scores 65/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).
Tome's Terms of Service state users may cancel a subscription at any time through their account settings or by contacting [email protected]. Paid plans auto-renew on a recurring (monthly or annual) basis until cancelled, and cancellation takes effect at the end of the current billing period with access retained until then. Tome promises at least 60 days advance notice before any price change with the option to cancel. There is no guaranteed refund window; refunds are handled case-by-case at Tome's discretion, and token purchases are final and non-refundable. The Terms reference a separate Privacy Policy for data handling.
How to cancel Tome
- Channels: online (self-serve)
- Official cancellation page: https://mytome.com/terms
- Pause/freeze: not offered. No pause option is documented; subscriptions can be cancelled but not paused.
- Refund policy: https://mytome.com/terms
- Account/data deletion: Terms of Service reference a separate Privacy Policy for data retention and deletion; no specific self-serve deletion procedure is detailed in the Terms. https://mytome.com/terms
Evidence
- Tome Terms of Service (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Tome — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tome (CC BY-SA 4.0).