How hard is it to cancel Todoist?

Todoist Pro and Business subscriptions can be cancelled entirely online via Settings > Subscription > Cancel plan on the web or desktop app (not mobile). Monthly plans are non-refundable and remain active through the end of the billing period. Yearly plans cancelled within 30 days of purchase or renewal qualify for a full refund, which can be initiated immediately in-app (for card payments) or by contacting support (for Business or third-party platform purchases like Apple/Google/Microsoft). Outside the 30-day window, no refund is given and access continues until the current period ends.

How to cancel Todoist

• Channels: online (self-serve)
• Official cancellation page: https://www.todoist.com/help/articles/cancel-a-todoist-subscription-08AmJLVkC
• Pause/freeze: not offered. No pause or freeze option is documented. Cancellation ends the paid plan at the next billing date (monthly) or immediately with a refund (yearly within 30 days).
• Refund policy: https://www.todoist.com/help/articles/request-a-refund-P1PoqD3J
• Account/data deletion: Data is retained after cancellation — the account downgrades to the free Beginner plan and all tasks, projects, and account data persist. No explicit self-serve data deletion tool is documented; users must contact support for account/data deletion requests.

Evidence

• {'title': 'Cancel a Todoist subscription – Todoist Help Center (accessed 2026-06-05)', 'url': 'https://www.todoist.com/help/articles/cancel-a-todoist-subscription-08AmJLVkC'}
• {'title': 'Request a refund – Todoist Help Center (accessed 2026-06-05)', 'url': 'https://www.todoist.com/help/articles/request-a-refund-P1PoqD3J'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Todoist — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/todoist (CC BY-SA 4.0).

See Todoist in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/todoist"><img src="https://www.cancelatlas.com/share/badges/todoist.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>