How hard is it to cancel Tiller?

Subscribers cancel online by signing into the Tiller Console (my.tiller.com), navigating to Subscription in the account menu, and clicking 'Cancel subscription'; cancellation takes effect at the end of the current billing cycle (or trial period if within 30 days). Refunds are not automatic — users must email [email protected] to request one, and Tiller advertises a satisfaction-based money-back guarantee ('contact support anytime for a full refund'). No pause or freeze option exists. After cancellation, the account and all associated financial data are permanently deleted from Tiller's systems after 90 days, though data already exported to Google Sheets or Excel remains in the user's own drive.

How to cancel Tiller

• Channels: online (self-serve), email
• Official cancellation page: https://help.tiller.com/en/articles/432710-how-to-cancel-your-subscription
• Pause/freeze: not offered. No pause or freeze option is offered. Users must fully cancel and can reactivate at any time.
• Refund policy: https://help.tiller.com/en/articles/3293155-how-can-i-get-a-refund-for-my-tiller-subscription
• Account/data deletion: Account and all associated bank/transaction data are scheduled for permanent deletion 90 days after cancellation. Users can also contact [email protected] to request earlier deletion of specific Feed Bot sheets or full account data. https://help.tiller.com/en/articles/1589064-what-happens-after-i-cancel-my-tiller-subscription

Evidence

• {'title': 'How To Cancel Your Subscription | Tiller Help Center (accessed 2026-06-06)', 'url': 'https://help.tiller.com/en/articles/432710-how-to-cancel-your-subscription'}
• {'title': 'How can I get a refund for my Tiller subscription? | Tiller Help Center (accessed 2026-06-06)', 'url': 'https://help.tiller.com/en/articles/3293155-how-can-i-get-a-refund-for-my-tiller-subscription'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Tiller — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tiller (CC BY-SA 4.0).

See Tiller in the full index -> · How we score · Open data

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