Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Tiimo's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

62/ 100 · C

Fitness & gym · US

How hard is it to cancel Tiimo?

Tiimo scores 62/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Tiimo subscriptions are managed through the platform where the user originally subscribed: iOS users cancel via Apple device settings following Apple's guide, Android users via Google Play, and web subscribers via the Stripe portal at webapp.tiimoapp.com under Settings > Account > Manage subscriptions. Older accounts or those without platform-based access can email [email protected] to cancel. Charges are generally nonrefundable and Tiimo does not offer refunds for partially used subscription periods; App Store refunds must be requested through Apple directly. No subscription pause feature is offered.

How to cancel Tiimo

  • Channels: in-app, online (self-serve), email
  • Official cancellation page: https://www.tiimoapp.com/faq
  • Pause/freeze: not offered. No pause or freeze option is documented. Users must cancel and resubscribe.
  • Account/data deletion: Users can request erasure by emailing [email protected]. Tiimo commits to processing within one month. Data is retained up to two years post-cancellation before permanent deletion. https://www.tiimoapp.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Tiimo, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tiimo-us (CC BY-SA 4.0).

See Tiimo in the full index -> · How we score · Open data