Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Tiimo's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

62/ 100 · C

Fitness & audio apps · US

How hard is it to cancel Tiimo?

Tiimo scores 62/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Tiimo subscriptions are managed through the platform where the user originally subscribed: iOS users cancel via Apple device settings following Apple's guide, Android users via Google Play, and web subscribers via the Stripe portal at webapp.tiimoapp.com under Settings > Account > Manage subscriptions. Older accounts or those without platform-based access can email [email protected] to cancel. Charges are generally nonrefundable and Tiimo does not offer refunds for partially used subscription periods; App Store refunds must be requested through Apple directly. No subscription pause feature is offered.

How to cancel Tiimo

  • Channels: in-app, online (self-serve), email
  • Official cancellation page: https://www.tiimoapp.com/faq
  • Pause/freeze: not offered. No pause or freeze option is documented. Users must cancel and resubscribe.
  • Account/data deletion: Users can request erasure by emailing [email protected]. Tiimo commits to processing within one month. Data is retained up to two years post-cancellation before permanent deletion. https://www.tiimoapp.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Tiimo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tiimo-us (CC BY-SA 4.0).

See Tiimo in the full index -> · How we score · Open data