Apparel & beauty boxes · US
How hard is it to cancel Tiege Hanley?
Tiege Hanley scores 70/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, email.
Tiege Hanley subscribers can cancel online at any time through the account dashboard by navigating to Manage Subscriptions and selecting Cancel Subscription for each product; there is no cancellation fee. Customers can also skip or pause orders without canceling. Refunds are governed by a 30-Day Handsome Guarantee for first-time purchases (unopened items only, subject to a 20% restocking fee); subscription renewals not yet shipped can be cancelled for a full refund. Contact is available by phone (312-279-2780) or email ([email protected]) for those unable to self-serve.
How to cancel Tiege Hanley
- Channels: online (self-serve), phone, email
- Official cancellation page: https://support.tiege.com/hc/en-us/articles/360016099571-How-do-I-cancel-my-subscription
- Pause/freeze: available — Subscribers can skip or pause orders through the account dashboard without canceling. Skipping advances the order date by one frequency cycle. The membership page explicitly lists skip and pause as available controls.
- Refund policy: https://www.tiege.com/pages/returns
- Account/data deletion: Users can delete their account at any time in the Account section of the website. For data corrections or requests, contact via the Contact page. California residents have additional rights detailed in a California Privacy Notice at privacy.tiege.com.
Evidence
- {'title': 'How do I cancel my subscription? – Tiege Hanley (accessed 2026-06-06)', 'url': 'https://support.tiege.com/hc/en-us/articles/360016099571-How-do-I-cancel-my-subscription'}
- {'title': 'Returns & Exchanges – Tiege Hanley (accessed 2026-06-06)', 'url': 'https://www.tiege.com/pages/returns'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Tiege Hanley — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tiege-hanley-us (CC BY-SA 4.0).
See Tiege Hanley in the full index -> · How we score · Open data
Earned it? Show your grade
Tiege Hanley grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/tiege-hanley-us"><img src="https://www.cancelatlas.com/share/badges/tiege-hanley-us.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>