Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Thursday's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

38/ 100 · F

Dating apps · US

How hard is it to cancel Thursday?

Thursday scores 38/100 (grade F) for how clearly it documents cancellation in the US — an opaque or largely undisclosed cancellation policy. Cancellation is available via in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade F

Thursday (operated by Honeypot Dating Limited) offers a VIP membership tier whose subscription billing is handled entirely through the Apple App Store or Google Play; there is no self-serve cancel portal on the Thursday website. The Terms of Use state that users may cancel their registration at any time by informing Thursday in writing, but VIP subscription cancellation in practice must be done through the relevant mobile platform's subscription management settings. No refund policy is published on the official site, and auto-renewal notice periods and refund terms are not disclosed on Thursday's own pages.

How to cancel Thursday

  • Channels: in-app
  • Official cancellation page: https://www.getthursday.com/terms-of-use
  • Pause/freeze: not offered. No pause option is disclosed in Thursday's terms of use or help center. Cancellation is the only documented exit from the VIP subscription.
  • Account/data deletion: Users may request erasure of personal data by emailing [email protected]. The privacy policy (operated by Honeypot Dating Limited) states the company aims to respond within one month and may retain data for legal compliance or legitimate business purposes. https://www.getthursday.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Thursday — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/thursday-us (CC BY-SA 4.0).

See Thursday in the full index -> · How we score · Open data