How hard is it to cancel Things (Cultured Code)?

Things 3 is a one-time purchase sold exclusively through Apple's App Store — there is no recurring subscription to cancel. Things Cloud sync is bundled at no extra charge. Refunds are not issued by Cultured Code; users must request refunds directly from Apple via Apple's refund process, and approval is at Apple's sole discretion. Users can stop using Things Cloud at any time with no notice period; Cultured Code may eventually delete content from inactive accounts but gives no firm timeline.

How to cancel Things (Cultured Code)

• Channels: in-app
• Official cancellation page: https://culturedcode.com/things/support/articles/2967560/
• Pause/freeze: not offered. No subscription exists to pause. Things 3 is a one-time purchase; Things Cloud sync is included free with no recurring billing.
• Account/data deletion: Users can stop using the service at any time. Cultured Code's Terms of Service state they may permanently delete content associated with inactive accounts after an extended period. No self-serve data-deletion portal is documented; users must contact support. https://culturedcode.com/terms/

Evidence

• {'title': 'Requesting a Refund – Things Support (accessed 2026-06-05)', 'url': 'https://culturedcode.com/things/support/articles/2967560/'}
• {'title': 'Things Cloud Terms of Service – Cultured Code (accessed 2026-06-05)', 'url': 'https://culturedcode.com/terms/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Things (Cultured Code) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/things-cultured-code (CC BY-SA 4.0).

See Things (Cultured Code) in the full index -> · How we score · Open data