Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly The New Yorker's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

56/ 100 · C

News & publishing · US

How hard is it to cancel The New Yorker?

The New Yorker scores 56/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, postal mail, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

The New Yorker allows cancellation online via account.newyorker.com, by emailing [email protected], by calling 1-800-825-2510, or by mailing the Customer Care address in Boone, IA. Cancellation takes a few days to process; subscribers may receive one additional issue after the request if it was already queued for mailing. The FAQ does not disclose any refund or proration terms. A pause/suspend option is available for up to one year through the same channels.

How to cancel The New Yorker

  • Channels: online (self-serve), phone, postal mail, email
  • Official cancellation page: https://w1.buysub.com/pubs/N3/NYR/FAQ_new.jsp?lsid=91510800107011628&vid=1&cds_mag_code=NYR
  • Pause/freeze: available, Subscribers can pause delivery for up to one year online, by email, or by calling customer care at 1-800-825-2510.
  • Account/data deletion: Data deletion requests can be submitted through the Condé Nast Privacy Center (privacy.condenastdigital.com) or by emailing [email protected]; Condé Nast states it cannot delete personal data while an active subscription exists. https://privacy.condenastdigital.com/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “The New Yorker, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/the-new-yorker (CC BY-SA 4.0).

See The New Yorker in the full index -> · How we score · Open data