News & publishing · US
How hard is it to cancel The New Yorker?
The New Yorker scores 56/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), phone, postal mail, email.
The New Yorker allows cancellation online via account.newyorker.com, by emailing [email protected], by calling 1-800-825-2510, or by mailing the Customer Care address in Boone, IA. Cancellation takes a few days to process; subscribers may receive one additional issue after the request if it was already queued for mailing. The FAQ does not disclose any refund or proration terms. A pause/suspend option is available for up to one year through the same channels.
How to cancel The New Yorker
- Channels: online (self-serve), phone, postal mail, email
- Official cancellation page: https://w1.buysub.com/pubs/N3/NYR/FAQ_new.jsp?lsid=91510800107011628&vid=1&cds_mag_code=NYR
- Pause/freeze: available — Subscribers can pause delivery for up to one year online, by email, or by calling customer care at 1-800-825-2510.
- Account/data deletion: Data deletion requests can be submitted through the Condé Nast Privacy Center (privacy.condenastdigital.com) or by emailing [email protected]; Condé Nast states it cannot delete personal data while an active subscription exists. https://privacy.condenastdigital.com/
Evidence
- {'title': 'Frequently Asked Questions - The New Yorker Customer Service (accessed 2026-06-05)', 'url': 'https://w1.buysub.com/pubs/N3/NYR/FAQ_new.jsp?lsid=91510800107011628&vid=1&cds_mag_code=NYR'}
- {'title': 'Cancel Subscription Confirmation - The New Yorker Customer Service (accessed 2026-06-05)', 'url': 'https://w1.buysub.com/pubs/N3/NYR/cancel_conf.jsp?cds_page_id=135463&cds_mag_code=NYR&id=1770668587105&lsid=60401421183016605&vid=2'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “The New Yorker — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/the-new-yorker (CC BY-SA 4.0).
See The New Yorker in the full index -> · How we score · Open data