Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly The League's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Dating apps · US

How hard is it to cancel The League?

The League scores 68/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve), email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

The League subscriptions can be cancelled through the Apple App Store or Google Play (for mobile purchases), or through the account section of the website/app for direct purchases; email support at [email protected] is also available. Cancellation takes effect at the end of the current billing period with no proration, all purchases are generally final and non-refundable. A 3-business-day full refund window applies in select US states (AZ, CA, CO, CT, IL, IA, MN, NY, NC, OH, RI, WI); EU/EEA/UK/Switzerland users get 14 days. Importantly, cancelling a subscription does not delete your profile, account deletion must be done separately.

How to cancel The League

  • Channels: in-app, online (self-serve), email
  • Official cancellation page: https://www.theleague.com/terms-of-service-en/
  • Pause/freeze: available, Subscription pause (hold) is available for up to one year, but only for New York state subscribers who submit written notice.
  • Account/data deletion: Users can delete their account at any time by logging in, going to 'Help', clicking 'Delete Account', and confirming; this removes photos and chat history. Alternatively, accounts can be disabled (hidden but not deleted) for later reactivation. Cancelling a subscription does not remove the profile, account deletion is a separate step. Data is retained only for limited purposes after deletion per the Privacy Policy. https://www.theleague.com/faqs-en/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “The League, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/the-league (CC BY-SA 4.0).

See The League in the full index -> · How we score · Open data