Pet subscriptions · US
How hard is it to cancel The Farmer's Dog?
The Farmer's Dog scores 75/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, email.
Subscribers can cancel online via account Settings > Subscription > 'Cancel Subscription', by phone at (646) 780-7957, or by emailing customer care. To avoid being charged for the next order, cancellation must be completed by the Wednesday prior to the start of the scheduled delivery window. Ongoing subscription fees are not refundable, but first-time trial-box customers may request a full refund within 14 days of receipt by contacting support. Pausing deliveries with a custom restart date is also available in-account at any time.
How to cancel The Farmer's Dog
- Channels: online (self-serve), phone, email
- Official cancellation page: https://www.thefarmersdog.com/content/terms
- Pause/freeze: available — Subscribers can pause deliveries at any time via account Settings > Subscription > 'Pause Deliveries' and select a custom restart date.
- Account/data deletion: The Farmer's Dog operates a DataGrail-powered Privacy Request Center where users can submit data deletion and opt-out requests; no self-serve in-account deletion is documented. https://preferences.thefarmersdog.com/form/opt_out
Evidence
- {'title': "Terms of Use | The Farmer's Dog (accessed 2026-06-05)", 'url': 'https://www.thefarmersdog.com/content/terms'}
- {'title': "Frequently Asked Questions | The Farmer's Dog (accessed 2026-06-05)", 'url': 'https://www.thefarmersdog.com/faq'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “The Farmer's Dog — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/the-farmers-dog (CC BY-SA 4.0).
See The Farmer's Dog in the full index -> · How we score · Open data
Earned it? Show your grade
The Farmer's Dog grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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