How hard is it to cancel The Dispatch?

Members can cancel online by navigating to My Account > Membership tab > Manage > Disable auto renew; no phone or mail channel is offered. A full refund is available within 30 days of purchase but must be requested by contacting support — it is not automatic, and accepting it ends access immediately. After 30 days, no refund is issued but access continues to the end of the billing period. No pause or freeze option exists.

How to cancel The Dispatch

• Channels: online (self-serve), email
• Official cancellation page: https://thedispatch.com/faqs/
• Pause/freeze: not offered. No pause or freeze option is documented. Members who do not want to continue can disable auto-renew to retain access through the end of the current billing term without being charged again.
• Account/data deletion: Users can request deletion of personal data via an Airtable form linked from the Privacy Policy page. The Dispatch will deactivate or delete the account and information from active databases, subject to retention for fraud prevention, legal compliance, and investigations. Contact: [email protected]. https://thedispatch.com/privacy-policy/

Evidence

• {'title': 'FAQs - The Dispatch (accessed 2026-06-05)', 'url': 'https://thedispatch.com/faqs/'}
• {'title': 'Privacy Policy - The Dispatch (accessed 2026-06-05)', 'url': 'https://thedispatch.com/privacy-policy/'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “The Dispatch — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/the-dispatch (CC BY-SA 4.0).

See The Dispatch in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/the-dispatch"><img src="https://www.cancelatlas.com/share/badges/the-dispatch.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>