Education & e-learning · IN
How hard is it to cancel Testbook?
Testbook scores 74/100 (grade B) for how clearly it documents cancellation in the IN — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, app-store.
A Testbook subscription and its monthly billing continue indefinitely until cancelled by the user per the Terms of Service; auto-renew (autopay) can be managed or cancelled from Account Settings or the linked UPI app. Refunds apply only until access/login details are dispatched; eligible refunds are processed within 14 business days, and Testbook Pass payments are otherwise non-refundable.
How to cancel Testbook
- Channels: online (self-serve), in-app, app-store
- Official cancellation page: https://testbook.com/terms-of-service
- Pause/freeze: not offered.
- Refund policy: https://testbook.com/terms-of-service
- Account/data deletion:
Evidence
- Testbook.com Terms of Services
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Testbook — Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/testbook-in (CC BY-SA 4.0).
See Testbook in the full index -> · How we score · Open data
Earned it? Show your grade
Testbook grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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