E-learning · IN
How hard is it to cancel Testbook?
Testbook scores 74/100 (grade B) for how clearly it documents cancellation in the IN, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, app-store.
A Testbook subscription and its monthly billing continue indefinitely until cancelled by the user per the Terms of Service; auto-renew (autopay) can be managed or cancelled from Account Settings or the linked UPI app. Refunds apply only until access/login details are dispatched; eligible refunds are processed within 14 business days, and Testbook Pass payments are otherwise non-refundable.
How to cancel Testbook
- Channels: online (self-serve), in-app, app-store
- Official cancellation page: https://testbook.com/terms-of-service
- Pause/freeze: not offered.
- Refund policy: https://testbook.com/terms-of-service
- Account/data deletion:
Evidence
- Testbook.com Terms of Services
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Testbook, Cancellation Friction Index (IN).” CES-1.1. https://www.cancelatlas.com/c/testbook-in (CC BY-SA 4.0).
See Testbook in the full index -> · How we score · Open data
Earned it? Show your grade
Testbook grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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