How hard is it to cancel Tella?

Tella subscriptions can be cancelled at any time from account settings (Settings > Plans & Billing > Manage > Cancel Subscription), with access continuing until the end of the current billing period. A 14-day full satisfaction guarantee applies to initial purchases; refunds are also available for billing errors, technical issues preventing use, and accidental renewals claimed within 7 days of renewal. Cancellation can alternatively be requested by emailing [email protected]. No refunds are issued for mid-period cancellations outside these circumstances.

How to cancel Tella

• Channels: online (self-serve), email
• Official cancellation page: https://www.tella.com/legal/refund-policy
• Pause/freeze: not offered. No subscription pause feature is documented on Tella's official help or legal pages.
• Refund policy: https://www.tella.com/legal/refund-policy
• Account/data deletion: Users can delete their account and all personal data by emailing [email protected]. Upon deletion, the entire account including all personal data is deleted from Tella's servers. GDPR and CCPA rights (erasure, access, portability) are also available via [email protected]. https://www.tella.com/legal/privacy-policy

Evidence

• {'title': 'Refund Policy | Tella (accessed 2026-06-06)', 'url': 'https://www.tella.com/legal/refund-policy'}
• {'title': 'Terms of Service | Tella (accessed 2026-06-06)', 'url': 'https://www.tella.com/legal/terms-of-service'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Tella — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tella (CC BY-SA 4.0).

See Tella in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/tella"><img src="https://www.cancelatlas.com/share/badges/tella.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>