How hard is it to cancel Teachable?

Teachable school plans are cancelled online via Settings > Billing > Manage Plan > Cancel Plan (primary owner only); email cancellation to [email protected] is also accepted per the Terms of Use. Cancellation takes effect at the end of the current billing cycle, with paid features remaining active until then and the cancellation reversible in the interim. A 30-day refund is available for new plan signups or upgrades (monthly or annual); repeated refund requests may be denied. No plan pause or freeze option is offered.

How to cancel Teachable

• Channels: online (self-serve), email
• Official cancellation page: https://support.teachable.com/en/articles/11682421-cancel-your-paid-school-plan
• Pause/freeze: not offered. No pause or freeze option is documented. Downgrading to a lower-tier plan is the closest alternative.
• Account/data deletion: Account data and content persist after plan cancellation; school goes offline but settings are retained. If the account itself is deleted, user content may become irretrievable, though Teachable retains archival copies for compliance. No dedicated self-serve data deletion portal is documented.

Evidence

• {'title': 'Cancel Your Paid School Plan | Teachable Help Center (accessed 2026-06-05)', 'url': 'https://support.teachable.com/en/articles/11682421-cancel-your-paid-school-plan'}
• {'title': 'Terms of Use | Teachable (accessed 2026-06-05)', 'url': 'https://www.teachable.com/legal/terms-of-use'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Teachable — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/teachable (CC BY-SA 4.0).

See Teachable in the full index -> · How we score · Open data