How hard is it to cancel Tally?

Tally (tally.so) subscriptions can be cancelled at any time via Settings → Billing → Manage subscription in the dashboard; no advance notice period is required. Access to Pro or Business features continues until the end of the prepaid billing cycle (monthly or yearly). Tally has a strict no-refund policy and does not issue refunds for unused time, late cancellations, or change of mind; the sole exception is a prolonged service outage caused by a technical issue on Tally's end. Upgrades mid-cycle receive a prorated credit against the new plan.

How to cancel Tally

• Channels: online (self-serve)
• Official cancellation page: https://tally.so/help/refund-policy
• Pause/freeze: not offered. No pause or freeze option is documented. Users cancel and retain access through the end of the paid billing cycle.
• Refund policy: https://tally.so/help/refund-policy
• Account/data deletion: Users can permanently delete their account via Settings → Delete account button. This removes the account along with all forms, workspaces, and submissions. Deletion is irreversible and data cannot be restored. https://tally.so/help/account-settings

Evidence

• {'title': 'Refund Policy – Tally Help (accessed 2026-06-05)', 'url': 'https://tally.so/help/refund-policy'}
• {'title': 'Billing and Payment information – Tally Help (accessed 2026-06-05)', 'url': 'https://tally.so/help/billing-and-payment-info'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Tally — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tally (CC BY-SA 4.0).

See Tally in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/tally"><img src="https://www.cancelatlas.com/share/badges/tally.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>