Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Tally's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

76/ 100 · B

Software & SaaS · US

How hard is it to cancel Tally?

Tally scores 76/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Tally (tally.so) subscriptions can be cancelled at any time via Settings → Billing → Manage subscription in the dashboard; no advance notice period is required. Access to Pro or Business features continues until the end of the prepaid billing cycle (monthly or yearly). Tally has a strict no-refund policy and does not issue refunds for unused time, late cancellations, or change of mind; the sole exception is a prolonged service outage caused by a technical issue on Tally's end. Upgrades mid-cycle receive a prorated credit against the new plan.

How to cancel Tally

  • Channels: online (self-serve)
  • Official cancellation page: https://tally.so/help/refund-policy
  • Pause/freeze: not offered. No pause or freeze option is documented. Users cancel and retain access through the end of the paid billing cycle.
  • Refund policy: https://tally.so/help/refund-policy
  • Account/data deletion: Users can permanently delete their account via Settings → Delete account button. This removes the account along with all forms, workspaces, and submissions. Deletion is irreversible and data cannot be restored. https://tally.so/help/account-settings

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Tally, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/tally (CC BY-SA 4.0).

See Tally in the full index -> · How we score · Open data

Earned it? Show your grade

Tally grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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