Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Talkiatry's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

47/ 100 · D

Telehealth & Rx · US

How hard is it to cancel Talkiatry?

Talkiatry scores 47/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via phone, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade D

To leave Talkiatry, patients must contact the company by phone (833-351-8255) or email ([email protected]), or inform their clinician directly during a visit — there is no self-serve online cancellation. No advance notice period is required to terminate care, though a $100 fee applies for canceling or rescheduling individual appointments with less than 48 hours notice (not covered by insurance). Refunds are only issued for billing errors; no general proration policy is documented. Outstanding balances are charged to the payment method on file upon termination.

How to cancel Talkiatry

  • Channels: phone, email
  • Official cancellation page: https://www.talkiatry.com/help-center-articles/how-do-i-leave-the-talkiatry
  • Pause/freeze: available — Patients can request to go 'on hold' by contacting Talkiatry by phone (833-351-8255) or email ([email protected]). No maximum hold duration is specified. Clinician coordination is required to safely taper any medications before pausing.
  • Account/data deletion: Patients can submit a data deletion request via the Document Center ('Make a data request' link) or by emailing [email protected]. HIPAA and applicable state laws significantly limit deletion of protected health information (PHI); some states require 10-year retention. Payment method data can be deleted once outstanding balances are settled. https://www.talkiatry.com/patient-pages/document-center

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Talkiatry — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/talkiatry (CC BY-SA 4.0).

See Talkiatry in the full index -> · How we score · Open data