Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Talkiatry's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

47/ 100 · D

Health & telehealth · US

How hard is it to cancel Talkiatry?

Talkiatry scores 47/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via phone, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade D

To leave Talkiatry, patients must contact the company by phone (833-351-8255) or email ([email protected]), or inform their clinician directly during a visit, there is no self-serve online cancellation. No advance notice period is required to terminate care, though a $100 fee applies for canceling or rescheduling individual appointments with less than 48 hours notice (not covered by insurance). Refunds are only issued for billing errors; no general proration policy is documented. Outstanding balances are charged to the payment method on file upon termination.

How to cancel Talkiatry

  • Channels: phone, email
  • Official cancellation page: https://www.talkiatry.com/help-center-articles/how-do-i-leave-the-talkiatry
  • Pause/freeze: available, Patients can request to go 'on hold' by contacting Talkiatry by phone (833-351-8255) or email ([email protected]). No maximum hold duration is specified. Clinician coordination is required to safely taper any medications before pausing.
  • Account/data deletion: Patients can submit a data deletion request via the Document Center ('Make a data request' link) or by emailing [email protected]. HIPAA and applicable state laws significantly limit deletion of protected health information (PHI); some states require 10-year retention. Payment method data can be deleted once outstanding balances are settled. https://www.talkiatry.com/patient-pages/document-center

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Talkiatry, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/talkiatry (CC BY-SA 4.0).

See Talkiatry in the full index -> · How we score · Open data