Fitness & audio apps · US
How hard is it to cancel Sworkit?
Sworkit scores 69/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), in-app, email.
Sworkit subscriptions can be cancelled online via app.sworkit.com (My Account → Manage Subscriptions → Cancel Plan, ~4 steps) or through the originating platform (Apple App Store or Google Play). Access continues until the end of the billing period. Web/direct subscribers are eligible for a 14-day money-back guarantee; after that, alternatives include a 12-month account pause or gifting remaining time. Uninstalling the app or deleting the account does not cancel a subscription.
How to cancel Sworkit
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://help.sworkit.com/en/articles/2561451-how-do-i-cancel-or-change-my-subscription
- Pause/freeze: available — Sworkit allows pausing a web/direct subscription for up to 12 months via email request to support; remaining membership time carries over on resumption. Pause is not self-serve in-app — it requires contacting [email protected].
- Refund policy: https://help.sworkit.com/en/articles/2745278-request-a-refund-from-sworkit
- Account/data deletion: Account and personal data (email, name, workout history, preferences) can be deleted at account.sworkit.com by clicking 'Delete Account'. Third-party analytics/support data (Amplitude, Intercom) is purged within 7 days. Note: account deletion does NOT cancel an active subscription — cancellation must be done separately. https://account.sworkit.com
Evidence
- {'title': 'How do I cancel or change my subscription? | Sworkit Help Center (accessed 2026-06-06)', 'url': 'https://help.sworkit.com/en/articles/2561451-how-do-i-cancel-or-change-my-subscription'}
- {'title': 'Request a refund from Sworkit? | Sworkit Help Center (accessed 2026-06-06)', 'url': 'https://help.sworkit.com/en/articles/2745278-request-a-refund-from-sworkit'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Sworkit — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/sworkit-us (CC BY-SA 4.0).