Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Sushiroll's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

58/ 100 · C

Video streaming · ID

How hard is it to cancel Sushiroll?

Sushiroll scores 58/100 (grade C) for how clearly it documents cancellation in the ID, a partially documented cancellation policy with notable gaps. Cancellation is available via app-store, phone.

Last reviewed 2026-06-16 · Documented-Policy tier · grade C

Sushiroll, an Indonesian anime streaming service under Genflix, supports cancellation of carrier-billed (pulsa) subscriptions by texting UNSUB to the operator shortcode, while Google Play and Apple App Store subscriptions are cancelled through the respective store subscriptions screen.

How to cancel Sushiroll

  • Channels: app-store, phone
  • Official cancellation page: https://sushiroll.id/
  • Pause/freeze: not offered.
  • Account/data deletion:

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Sushiroll, Cancellation Friction Index (ID).” CES-1.1. https://www.cancelatlas.com/c/sushiroll-id (CC BY-SA 4.0).

See Sushiroll in the full index -> · How we score · Open data