Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Superpower's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

82/ 100 · B

Telehealth & Rx · US

How hard is it to cancel Superpower?

Superpower scores 82/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via in_account, email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Superpower runs on an automatic, recurring annual membership whose Initial Term is non-cancelable for one year unless terminated under specific conditions; after the 12-month period members gain cancellation rights. Members cancel by emailing [email protected] or logging into their account and following the cancellation directions, and must give notice up to 72 hours before the annual renewal processing date to avoid auto-renewal at the then-current rate. A full refund is available within 7 days of purchase if no services have been scheduled; after 7 days or once services begin the membership is non-refundable, and no prorated refunds are given during the initial term. Termination by Superpower for violations forfeits all fees paid.

How to cancel Superpower

  • Channels: in_account, email
  • Official cancellation page: https://superpower.com/legal/membership
  • Pause/freeze: not offered. No pause documented; the annual Initial Term is non-cancelable for one year.
  • Refund policy: https://superpower.com/legal/membership
  • Account/data deletion: Not detailed in the Membership Agreement; data handling governed by the Privacy Policy / Terms of Service. https://superpower.com/legal/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Superpower — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/superpower-us (CC BY-SA 4.0).

See Superpower in the full index -> · How we score · Open data

Earned it? Show your grade

Superpower grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

Copy the embed:

<a href="https://www.cancelatlas.com/c/superpower-us"><img src="https://www.cancelatlas.com/share/badges/superpower-us.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>