How hard is it to cancel Superhuman?

Superhuman subscribers can cancel at any time via the in-app command palette (Cmd+K or Ctrl+K → Cancel Subscription) or by logging into superhuman.com/admin; cancellation by email to [email protected] is also supported. Cancellation takes effect at the end of the current billing cycle, after which the account downgrades to a free tier with no further charges. All payments are formally non-refundable per ToS §8.10; however, annual-plan holders may request a pro-rated refund for the unused remainder, forfeiting immediate access. No pause or freeze option exists.

How to cancel Superhuman

• Channels: online (self-serve), email
• Official cancellation page: https://help.superhuman.com/hc/en-us/articles/38456128413203-Cancelling-Your-Subscription
• Pause/freeze: not offered. No pause or freeze option is offered. Cancellation converts the account to a free tier at the end of the current billing cycle.
• Account/data deletion: No self-service data deletion portal. Users must email [email protected] to request account data deletion. The Terms (§3.3.4) warn that once an account is deleted, content and information cannot be retrieved. https://support.grammarly.com/hc/en-us/articles/40540355410957-Superhuman-Privacy-and-Data-Rights-Choices-and-Cookies

Evidence

• {'title': 'Cancelling Your Subscription – Superhuman Help Center (accessed 2026-06-05)', 'url': 'https://help.superhuman.com/hc/en-us/articles/38456128413203-Cancelling-Your-Subscription'}
• {'title': 'Superhuman Terms of Service (accessed 2026-06-05)', 'url': 'https://superhuman.com/legal/terms'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Superhuman — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/superhuman (CC BY-SA 4.0).

See Superhuman in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/superhuman"><img src="https://www.cancelatlas.com/share/badges/superhuman.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>