Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Supabase's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

83/ 100 · B

Software & SaaS · US

How hard is it to cancel Supabase?

Supabase scores 83/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Supabase subscriptions are cancelled fully self-serve by navigating to Organization Billing Settings, selecting 'Change subscription plan', and downgrading to the Free Plan, effective immediately. No refunds are issued to the original payment method; instead, credits for unused prepaid subscription time are applied to future invoices and do not expire. For enterprise/contract customers, either party must give 30 days written notice before the current term expires to prevent auto-renewal. AWS Marketplace subscribers can get a refund if they cancel within 48 hours of purchase via a support ticket.

How to cancel Supabase

  • Channels: online (self-serve)
  • Official cancellation page: https://supabase.com/docs/guides/platform/manage-your-subscription
  • Pause/freeze: not offered. No account-level pause or freeze option. Individual projects can be paused to stop compute charges, but the subscription itself cannot be paused.
  • Account/data deletion: Free Plan runs indefinitely unless the organization is deleted via organization settings. Upon termination, customers must cease use and delete all copies of Supabase IP. No explicit data retention/deletion timeline for customer data is stated in public docs. https://supabase.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Supabase, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/supabase (CC BY-SA 4.0).

See Supabase in the full index -> · How we score · Open data

Earned it? Show your grade

Supabase grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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