Documented-Policy tier only. This score rates how clearly Suno's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

73/ 100 · B

AI tools · US

How hard is it to cancel Suno?

Suno scores 73/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Web subscribers cancel at suno.com/account by clicking 'Cancel Subscription' and confirming; mobile subscribers must cancel through the App Store or Google Play Store directly. Cancellation must be completed at least 7 days before the renewal date to avoid the next charge; access continues through the end of the paid billing period. Payments are final and non-refundable as a general rule, with case-by-case exceptions for accidental overpayments, unused accounts (zero songs created), and significant product malfunctions; if Suno discontinues the service a pro-rata refund applies. No pause or freeze feature is offered.

How to cancel Suno

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://help.suno.com/en/articles/2410369
  • Pause/freeze: not offered. No subscription pause or freeze option is documented. Users can cancel and resubscribe as needed.
  • Account/data deletion: Account deletion is available via app settings (profile > gear icon > Delete account). Deletion is permanent and irreversible — songs and personal details are not recoverable. Users can also contact [email protected] for assistance. https://help.suno.com/en/articles/3480577

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Suno — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/suno (CC BY-SA 4.0).

See Suno in the full index -> · How we score · Open data

Earned it? Show your grade

Suno grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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