How hard is it to cancel Study.com?

Study.com subscriptions can be cancelled at any time through a self-serve online flow at study.com/member/manage-membership.html — the user must log in, scroll to the bottom of the page, click the cancellation link, select a cancellation reason, and confirm. Access continues through the end of the current billing cycle with no prorated refund. A 30-day money-back guarantee applies to qualifying plans but must be requested by emailing [email protected]; it is voided if the member has used the service for credit transfer or professional testing.

How to cancel Study.com

• Channels: online (self-serve), email
• Official cancellation page: https://study.com/support/solutions/articles/1000028383-how-can-i-cancel-my-study-com-membership-
• Pause/freeze: available — Members can pause their subscription from the account dashboard by selecting the Membership tab, choosing the pause option, and confirming the pause duration. Access is restricted during the pause and the account reactivates automatically after the chosen period.
• Refund policy: https://support.study.com/support/solutions/articles/11000078335-how-does-study-com-s-30-day-money-back-guarantee-work-
• Account/data deletion: Data deletion requests can be submitted by emailing [email protected]. Study.com will delete personal information from their records upon verifying the request, subject to legal exceptions. https://study.com/pages/privacy_policy.html

Evidence

• {'title': 'How can I cancel my Study.com membership? : Study.com (accessed 2026-06-06)', 'url': 'https://study.com/support/solutions/articles/1000028383-how-can-i-cancel-my-study-com-membership-'}
• {'title': "How does Study.com's 30-day money-back guarantee work? : Study.com (accessed 2026-06-06)", 'url': 'https://support.study.com/support/solutions/articles/11000078335-how-does-study-com-s-30-day-money-back-guarantee-work-'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Study.com — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/study-com-us (CC BY-SA 4.0).

See Study.com in the full index -> · How we score · Open data

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